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Customer Reviews.

service

2

Whenever I question why this car needs to be serviced so often the staff make sympathetic noises but never address the problem just smile sweetly and pay me lip service knowing in less than 6 months i will have no choice but to pay for another TLC

10 February 2018

service

4

The service received from your service manager I believe his name was Steve was more then I could of asked and can not fault his customer service in any way.I was extremely disappointed with the customer service received from your female telephonist

06 February 2018

service

5

I am always well looked after and last few trips has been with Billy overseeing my bookings - thank you !

06 February 2018

sales

5

Rob was very helpful and we are very happy with our new car

06 February 2018

service

5

They provided car while mine was repaired.

03 February 2018

service

4

Loved using the pick up from home service, so I didn't have to wait around for the car, and it was delivered home sparkling clean and all fixed. I do feel however, that the pressure to give service satisfaction each and everytime a bit frustrating

01 February 2018

service

5

Everything went well and was efficient and kept fully informed. Much prefer the style and approach of sales reps at mini

30 January 2018

service

5

car seemed to go better

26 January 2018

service

4

The car was cleaned fairly well but it was dark so there were a few areas missed.

26 January 2018

service

5

Last visit was for a complimentary wash and clean

25 January 2018

service

5

the potential problem turned out to be a computer glitch, which was acknowledged and rectified quickly

24 January 2018

service

5

Service experience was good and easy to deal with

23 January 2018

service

5

As always, can’t fault them

21 January 2018

service

5

The lady that managed our booking looked after everything and myself whilst I waited for the work to be completed.

20 January 2018

service

5

Excellent service.

19 January 2018

service

5

All work explained and completed. Friendly reception staff.

19 January 2018

sales

5

Good sales person. Very helpful

17 January 2018

service

5

Easy to deal with

16 January 2018

sales

5

The sales representative was very knowledgeable about his product. He was patient, nothing was too much trouble and he took time and was very thorough whilst helping me to decide on which vehicle to purchase.

16 January 2018

service

3.5

Problem resolved. Car health check done with video report free of charge. Suggest checking of tyre pressures be included as standard part of the health check in future.

15 January 2018

sales

5

This is our 3rd car purchase from Chandlers, all have been a pleasure.

14 January 2018

service

5

Use of courtesy car. Rapid turnround.

12 January 2018

sales

2

The salesman was a bit too pushy and atypical salesperson. Also when I picked the car up it wasn't as it was ordered i.e. No stripes. This spoilt the experience for me as there was no satisfactory explenation. If the car wasn't ready as ordered th

11 January 2018

sales

5

As above

11 January 2018

service

5

Very easy to deal with and not had any problems whatsoever

10 January 2018

sales

5

Clean and tidy, friendly staff, love the old minis in the showroom

09 January 2018

service

3

I was given the incorrect price for the service. I asked for the cleaning interior upgrade of £20, but the car came back without this being done.

09 January 2018

service

5

Ease of drop off & pick up. Car was ready when I picked it up, bill ready. No hanging around, all work completed.

09 January 2018

sales

5

because I couldn't fault it

06 January 2018

sales

5

Exceptional Service

06 January 2018

service

4

Good service

03 January 2018

sales

5

Plenty of cars in their forecourt to compare colours, easy to organise a test drive.Kept us informed and updated once ordered.Explained all the instruments etc at collection. A full fuel tank was a nice surprise.

03 January 2018

sales

5

Staff attended to all my requests and a deal was done with out problems.

02 January 2018

service

5

Always looked after

02 January 2018

sales

5

I was extremely satisfied with the purchase and delivery of my new vehicle as it was made pleasurable from the day of choosing my new car to the point of delivery.

01 January 2018

sales

5

My answer says it all

29 December 2017

service

4

satisfied with repairs

29 December 2017

service

5

All issues addressed.

29 December 2017

service

2.5

Need to go back as problem not solved

29 December 2017

service

5

x

27 December 2017

sales

5

Excellent service throughout

27 December 2017

service

5

Abi went out of her way to get my car sorted.

27 December 2017

sales

5

very satisfied, Joe was very good.

27 December 2017

service

4

Efficient work and carried out in the times promised. Like the video of the car being checked over by the engineer.

26 December 2017

sales

5

Rob and the team at Mini Hailsham exceeded our expectations with impeccable attention to detail, no disappointments, and a superb product. We were so well looked after and are thrilled with our beautiful new car. Thank you x

24 December 2017

service

4

The representative was courteous and did all he could to resolve the problem.

22 December 2017

service

5

Very Professional service received

20 December 2017

sales

5

Can't fault anything that happened

19 December 2017

service

5

Did what you said in the email

19 December 2017

service

5

Very satisfied like these fact I was sent a video regarding the service, and a reasonable quote was given for the work needed