Everyone friendly and professional.
Everyone friendly and professional.
The friendly banter and helpful support with curtesy car included
Kept us well informed
just overall good service and Clara was great to work with
See below. Car clean also a bonus.
The cleaning of the car was not good, vents still blocked with leaves
Was really impressed with the regular updates from James in the Service Department. Excellent
My query was handled very well
Staff are always polite, and friendly in a professional way. Work was completed efficiently.
Quick and easy . Not kept waiting.
Always well looked after
The service team have been extremely helpful. I am especially grateful for the impromptu service when I have had to drop in for tyre issues.
Bother to explain in lay-mans terms the results of service
Have used this Mini centre since owning first mini in 2007. Staff are friendly and I was offered best deal for new car and part ex
Car collected and returned to me; I didn't have to hang about or worry.
Great customer service
Nothing is to much trouble for the service team they are very helpful. And go out of there way. I love the video's they send so I know exactly what is going on with the car. And they always top up my windscreen washer :) thanks guys
The last service turned up a couple of unexpected surprises and Hailsham Mini sorted the issues, completed the work and still returned the car as originally arranged.
I was more than satisfied with the service (I have a TLC arrangement), but I was rather annoyed that the price of an alloy wheel refurbishment had increased by £30 since the last one repaired just 6 months ago - I declined as I required two.
Because the salesman involved in my visit, Joe Buckwell, was so very helpful ( and brave ).
All round good customer service.
Clara Keenan looked after us from the start through to the purchase of our car. She was not too pushy which we like. Kept us informed through out. Very professional.
Helped with decision making, kept informed of progress and dates.
Courteous and very polite and informative
I love them
When changing cars these days it is not just "get in and drive" it is a whole new "Techno" experience and we found that "Team Chandlers" made the transition a painless event!
Made to feel totally at ease nothing was too much trouble and the staff were very professional and friendly
Excellent help in making the choice of car. Very good knowledge of the car and options available.
As above. Very happy with delivery help and aftercare from Rob when I collected car
The sales people and all staff were courteous at all times
The bodywork hadn't been competed entirely - a bit was forgotten. I had asked to keep a tyre but it hasn't been returned. My key fob came back scratched and the complementary valet was awful.
Brilliant friendly staff, extremely helpful and put you at ease.
They were able to get a 50% contribution from Mini towards the cost.
Very satisfied and I was updated on a regular basis regarding delivery etc.
Very professional set up in every way. Great young team in the showroom. Felt well looked after, they did exactly what they said they would with the car - valeted and ready on time. Top - well done!
This is my second MINI from Rob and everything was great
The mini centre had a nice ambiance the sales team were polite and helpful
Professional helpful staff with good knowledge of products
My car was collected and returned without any fuss,to suit my schedule and the driver was very pleasant and courteous.
Salesman was very thorough
Easy,a efficient and also excellent service from the driver for pick up and delivery.
We were treated with utmost courtesy and respect coupled with a friendliness that appeared genuine and sincere.
As above - what was done was done well but I was disappointed the additional job I requested was not done, even though I was told it had been done.
I went for a 3 hour walk & on my return the car was ready
This is the 3rd Mini my wife and I have purchased from this Mini Centre. We always get good service from them. Wheather it's purchasing a new car or having a service and wash we cannot fault them.
The staff were friendly and kept me informed
All went well.