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Customer Reviews.

service

5

After reporting a warning light in my Mini to Chandlers, everything was taken care of leaving me no need to feel anxious or make decisions as to what to do next.

05 October 2017

service

5

Booked in quickly and resolved within 2 hours

05 October 2017

service

5

Chandlers provided an excellent service when an unexpected problem arose.

04 October 2017

service

5

just great service, with a genuine smile. car was picked up and dropped off and it was all effortless

04 October 2017

service

5

The service was fitted in quickly, completed quickly and to a very good standard that included a wash!

04 October 2017

service

5

polite and helpful even washed the car inside and out.

04 October 2017

service

2

I did not enjoy the phone calls it was like rubbing salt in the woundsunnecessary drivel

03 October 2017

sales

5

My lead sales person left Chandlers half way through the purchase process. Billy took over and did a fine job. He's a credit to the company.

03 October 2017

sales

5

Overall a very good customer experience and service did not feel rushed into anything.

03 October 2017

service

2.5

Coming back as strange noise when reversing now

03 October 2017

service

5

Excellent service provided by the team managing the service desk

03 October 2017

sales

5

Treated as a total individual.

02 October 2017

service

5

Courteous and professional service manager, video an excellent addition

30 September 2017

service

5

Everything seemed to go smoothly. They phoned to say my car was ready, and I went and picked it up and it was waiting for me. May sound odd but I've been told from BMW next door my car was ready only to be kept waiting while they washed my vehicle.

28 September 2017

sales

5

My sales representative at Chandlers Hailsham, Mr Leon Campbell was extremely knowledgeable, courteous & professional. He must be a valued employee.

27 September 2017

service

5

As above.

27 September 2017

service

5

Excellent care and attention and a courtesy car

27 September 2017

sales

4

James was very knowledgeable and passionate about the product

27 September 2017

sales

5

The sales were very helpful.

26 September 2017

sales

5

i felt relaxed when buying the purchase

26 September 2017

service

5

I was kept informed throughout the day

26 September 2017

service

5

Again, it's all about james.

23 September 2017

service

5

James couldn't have done more for me - sorted me right out

23 September 2017

service

5

The service desk is very good particularly James

22 September 2017

service

2

As above

22 September 2017

service

4

The door fault took about an hour and we were given a lift to hailsham whilst the repair was being done

21 September 2017

service

5

The car was picked up and redelivered home. Was advised of progress all the way from the servicing team. Cleaned on return.Top satisfaction.

21 September 2017

service

5

very flexible and helpful

20 September 2017

service

5

Friendly advice with the staff

19 September 2017

service

4

All work expected carried out to high standard as usual

18 September 2017

service

5

James Cocklin and James Copper in the service department at Chandlers MINI Hailsham gave superb customer service.

18 September 2017

service

5

Very friendly and helpful staff

18 September 2017

service

5

Efficient, friendly, cleaned car

17 September 2017

sales

5

Friendly helpful staff, with excellent knowledge of their products

14 September 2017

service

5

Service good

13 September 2017

service

5

SEE ABOVE

13 September 2017

service

3

I got 8 of the same letter recommending a routine maintenance check despite telling them twice that this was happening Also the tyre pressure warning was continuously on after the check so I had to take my car back to check there wasn't a problem

11 September 2017

sales

5

Highly professional, knowledgeable, friendly staff. Made the buying process very easy, and flexible in terms of scanning the documents rather than returning to the dealership at an inconvenient time to sign. Made purchasing the car very easy.

09 September 2017

service

4

Charming staff

08 September 2017

sales

5

Very helpful and efficient service. No pressure, relaxed and friendly environment but really helpful at the same time.

07 September 2017

service

4

Car returned on time and washed too.

06 September 2017

service

4

Nice surroundings, good coffee, pleasant staff

06 September 2017

service

5

Nice staff, good service

06 September 2017

service

4

Very good, although it is very difficult to get through to Mini in general.

05 September 2017

service

5

You did exactly what was required!

05 September 2017

service

5

Customer service was excellent.

04 September 2017

sales

5

As above, I had a great experience with Mini and can not fault them.

03 September 2017

service

5

Great personal service

29 August 2017

service

5

Super service

29 August 2017

service

5

Efficient