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Customer Reviews.

service

5

Very satisfied with everyone involved.

27 November 2018

sales

5

As I said, great buying experience. And Joe, salesman, was brilliant and post purchase queries were dealt with promptly and efficiently

27 November 2018

service

3

Very pleasant , prompt customer service.

27 November 2018

sales

5

Personnel helpful in making sure I got the car I wanted

27 November 2018

service

5

Job done as promised

24 November 2018

service

5

As before the service experience is pretty faultless

23 November 2018

service

5

Recall booked, all done within time and kept updated along the way.

23 November 2018

service

5

Abi was very helpful. Kept me updated all the way.

22 November 2018

service

5

Recently the car was recalled it was booked in and was doneWithin an hour and it was done. They had also given it a healthCheck and cleaned it thank you

21 November 2018

sales

5

Great personal service , well informed and good surroundings

21 November 2018

service

5

No complaints so far.

20 November 2018

service

5

Faultless.

20 November 2018

service

5

Very friendly. Very helpful. Very nice offices and welcoming place to sit and wait. Modern and cheerful but busy too.

20 November 2018

service

3

No Comment

16 November 2018

service

5

Work done quickly and professionally

13 November 2018

service

5

Service required done to time and was kept informed through uploaded video of progress

13 November 2018

service

5

The pick of my car and return was excellent and an explanation good.

13 November 2018

service

5

just polite organised welcoming

13 November 2018

service

4

Very fast service, only disappointment was that the valet team had gone home when I came for my service appointment so car wasn't given a proper wash and vacuum as was advertised in the service package.

11 November 2018

service

5

Because I received good customer care from the staff, that sorted out a problem that arose from a previous member of staffs error and my car was checked well,I received a video and it was nice and clean when I collected it.

06 November 2018

sales

5

Brilliant service from start to finish. Joe really went the extra mile.

05 November 2018

service

5

Good serviceThey arranged it all over the phone

03 November 2018

service

5

Was a fairly standard new tyre fitting but got a good price.

02 November 2018

service

5

Abi was very helpful and proffessional

01 November 2018

service

4

no probs do what you say you will do

01 November 2018

sales

5

Joe was great, kept me informed all the way through. Really quick delivery turn around too.

30 October 2018

service

3

Long wait on collection but well looked after.car cleaning poor.

30 October 2018

service

4.5

Excellent environment in which to work whilst waiting for vehicle.

29 October 2018

sales

5

It was all good. The only bad thing was it came early, 6 weeks early, so sat around for 6 weeks. When I picked it up, it was clean but not show room clean. Had been sitting under a tree I guess, and had bits of leaves in the nooks and crannies.

27 October 2018

service

4

Communication is difficult - it took several attempts to book this service. The radio station had been changed and the seat moved in every way when the car was returned. I would expect the radio station to be left as I had left it also the seat.

22 October 2018

service

5

Always helpful, work completed on time or explanation if not.

20 October 2018

service

5

The staff are very friendly and helpful.

18 October 2018

sales

5

My salesman James really couldn’t do anymore for me if he tried, he has an wonderful sense of humour and a real eye for detail.

18 October 2018

service

5

Very helpful staff.

18 October 2018

sales

5

This is what we really pay for and it’s worth it!

18 October 2018

service

5

it was very good as my car was picked up and delivered

18 October 2018

service

5

Really good.

16 October 2018

service

4

Quoted £165 for brake pads/discs (in writing) only to be told that this was incorrect and would cost nearly £270 as I was given the wrong price. Had option to not have work done but I am understanding and accepted it was an error.

15 October 2018

sales

3

Sales man Joe was fab! the rest leaves lots to be desired

14 October 2018

service

5

The mini was fitted in at short notice and everyone was charming

13 October 2018

sales

5

Calmly and efficiently done - with a gentle humour and obvious care about my purchase - kept up to date with delivery expectation time

13 October 2018

service

4

Had to return a couple of days later because the alert system flagged up a problem which had been dealt with by the service a few days earlier.Having to go back to service centre was tedious.Fault was corrected promptly.

13 October 2018

service

5

The staff are always ready to help, and go out of their way to make one feel special.

10 October 2018

sales

5

The salesman was very pleasant and not pushy

09 October 2018

service

4

Valeting not good as I don’t manage to get the valeting paid for for the times required expected this to be great ... it wasn’t

09 October 2018

sales

5

Great service, from the test drive to handing over my new car, the whole process took just just 5 days and I was kept informed of progress via email all the way.

09 October 2018

service

5

Staff are very helpful. And I like my free coffee. Waiting area is quite comfortable

09 October 2018

service

5

Good communication

08 October 2018

sales

5

James was amazing and very knowledgeable, didn’t try to hard sell. Gave me all the information and gave me time to decide.

08 October 2018

service

5

Very professional.....and kept you informed several times a day