Very helpful and efficient
Very helpful and efficient
My Sales Executive, Rob Foster, was very helpful, informative and nothing was too much trouble.
Sam was great made everything very easy and kept in touch with every detail
I am very satisfied with your after care of my purchase. Love the car!
Long openining times Very helpful staff
I did have to wait for 2.5 hrs for a pothole check and a mini valet, when I was told it would only be 20 mins.
Was told it was a 90 minute waiting service but was there for over 2 hours
Attentive, wonderful welcome, good job done
same as above plus of course the friendly staff in all departments.
I was really impressed with Jake Lowe. He was very informative, gave straightforward answers to all my questions, was friendly and matched me to my perfect Mini. Overall a very nice young man who is a real asset to your sales team at Hailsham.
Friendly and professional and knowledgeable. Kept me up to date with progress of end of warranty check and MOT. Great courtesy car.
Very helpful, efficient Dealership
The staff at Chandlers, Hailsham kept me well informed of how my mini was progressing. They were polite and helpful every time I spoke to them. Rob is very good at his job and was very patient with me.
Asked for the manager to ring me during the day of the service a week later still no call I rang no manager available to speak to but was told another service manager Emily which she did and was very helpful
It was hassle free from start to finish. As I stayed at the location whilst the car was being serviced, I was offered a drink & I was also asked if I would like the vehicle cleaned. When it was finished I was advised of any issues (there were none)
Always courteous-well informed!!
Jake Lowe at Hailsham very helpful and understanding and he explained eash step of the purchase thoroughly
The staff at chandlers are always extra helpful and cheerful, this coupled with their expertise is superb.
See above- the Mini Centre Chandlers treat me like a valued customer!
Good service every time.
Proactive well trained staff. Also the atmosphere in the building is pleasant from architecture and ambiance to attention from staff.
They did what was required in the time they said.
I couldn't ask for better service
Sam and his colleagues were friendly helpful and very knowledgeable nothing was too much trouble
Mini had a cd player fault and was fixed straight away.
because work is carried out with care and high standard
Very good communication. Kind, professional staff. Pleased to get the free service within the Mini package on my car.
I had an MOT and service and was treated with respect.
Same as above
Easy to book at short notice and courtesy car provided. Updated with requirements and checking if to proceed with parts.
Service was faultless
It was perfect
Dropped off and collected as arranged with no problems
Not only did my car get repaired but it was cleaned as well luvly.
All went smoothly, car got washed - but that could have been slightly better Done inside and out.
Cannot fault the staff
Arranged a time for MOT and got a phone call a day before to remind us about the service then the person turned up on time on the day to collect the car and dropped it back when it's finished. All done without any hassle.
Stress free and quick .
When arrive everything so slick!
Was well looked after while waiting and all queries answered and advice given.
They kept me informed of progress and where work was identified as not necessary this was highlighted to me. The car was returned fully valeted and as good as new.
They are helpful and friendly. Abi and Billy were great in looking after me. I also had a wheel repaired and Chris and Nick in the bodyshop were excellent too.
All the work was done re MOT but did request for interior lights to be looked at in that they do not change colour intermittently as was the case when first purchased - this was not done and was also not done when car was in for another check.
Helped me the day i went in and kept me informed brilliantly.
No problems with drop of time or pick up and courtesy car available with no problems.
I've only attended to have the car washed under the advantage package and was delighted with service provided on the 2 occasions used