Very satisfied easy to deal with
Very satisfied easy to deal with
Very well organised with the least time possible needed to be at the centre given current restrictions.
Very good standard, usually get free valeting but not this time, I guess it maybe down to COVID?
Kept me informed on delivery to purchase.
Smooth handover considering the current situation with the pandemic.
The car was ready on time and although I had one query this was taken care of very quickly and t my satisfaction.
Dealt with promptly and efficiently. Nice video. Described exactly what was done
My car is my lifeline, and I always know that Chandlers will be excellent in their work.
Senior Service Advisor Derek is one of the main reasons that I show great loyalty to Chandlers. V helpful explaining the service plan options and he always ensures that my vehicle which ever one is in for a service receives the upmost care.
Good service but would have liked the car collected and returned.
Tanya on servicing was efficient and good to deal with.
Nothing more could be done to make it better
I was kept informed throughout the day
Always very friendly & efficient.
Tanya on Service Reception went to great trouble to try and make sure my car was ready for the following day after it failed the MOT unexpectedly. It was very much appreciated.
Silly question, I gave 5 stars as no complaints
Considering the Pandemic that we are in, the service that was provided was of very high standard.
Because it's a joy to drive
Went like clockwork
I've always found the service quality matches the vehicle quality
Easy to deal with and very knowledgeable
Easy and COVID safe
In these difficult times everything was made easy and carried out safety
Efficient and helpful
Excellent and thoughtful Covid safety measures. Generally fine service and helpful friendly advice from Derek in Service Reception.
I was very pleased with every part of the service and the courtesy car was ready for me.
Good customer experience
all the work was covered
Extremely satisfied with service provided by the Mini employee. She was great! Friendly, professional, knowledgeable. Took off one star as loan car wasn't particularly clean inside. This was probably due to Covid restrictions/availability of staff.
Rob Foster - that's all I can say. He is great guy and I miss him
The service arrangements were slick and efficient
Clear explanations and good detail.
Done what I needed them to do, all staff friendly
Friendly professional prompt service. Kept you informed of what was happening
All went smoothly
Satisfied with the service completed and Mot.
Chandlers Hailsham always go above and beyond for me. A massive thanks to Paul Sands for all his hard work helping me get the required warranty work done on my car. And also a massive thanks to Rob for the quality of work carried out on my car.
Everyone was helpful and polite.
They made me feel like a VIP
Tania is excellent, extremely efficient always friendly. Video footage of car being checked over very good.
They reminded me of when my appointment, booked a timeslot, and kept me notified about my car
The service was completed in a very reasonable time , I was sent a video of the inspection and called when my car was ready to collect.
Everything done on time .
Always get the car completed when they say they will. Staff all friendly.
See above answer