Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

sales

5

for the same reasons as I said helpful respectful

11 November 2019

service

5

Excellent

10 November 2019

service

2

Expensive and after the amount it cost it would have been nice to have received a proper complimentary clean but it was not.

08 November 2019

service

2

I was left with no transport for the day. I was never offered a replacement car when booking in although I was given one the first time. The member I spoke to was somewhat dismissive when I asked.

08 November 2019

service

4

Very expensive.

07 November 2019

service

5

Reasonable priced service

05 November 2019

service

4

I trust you for doing a good job.

04 November 2019

service

4

I presume the service was carried out correctly, I don't obviously know exactly what was carried out

04 November 2019

service

3

Service was completed OK

03 November 2019

service

5

Rob foster was very helpful

03 November 2019

service

5

Because all went well nothing to complain about

31 October 2019

service

4

see above

31 October 2019

service

4

I love getting videos of my car once it's finished!!

30 October 2019

service

5

Everyone was so helpful

30 October 2019

sales

5

Friendly helpful and knowledgeable

28 October 2019

sales

5

Service was excellent. Always informed, polite and helpful

26 October 2019

service

5

No hassle

26 October 2019

service

1

As above.... Your Service Department were very rude and dissmissive.. Your Sales representatives were very plesant.

24 October 2019

service

4

Staff performed well

24 October 2019

service

5

Car serviced and new tyre fitted when we wanted.

23 October 2019

sales

5

The car was lovely and clean on arrival and Jake showed me all the interior parts/buttons. Anything I didn't know on the car was explained and he made the experience nice and easy.

20 October 2019

service

5

prompt and polite welcome at reception. Equal courtesy at 'check in' for MOT and helpful info re brake fluid replacement required. estimate for total bill useful, kept informed of timings and work done within budget and schedule.

18 October 2019

sales

5

Jake was fantastic - struck the right balance between looking after us and our needs and not just pushing the sale.

18 October 2019

sales

5

Helpful information given on type of model available, price range, advice on offers available. Frequent purchase questions answered efficiently. Non pressurised sales. technique.

17 October 2019

service

4

Did all required and updates given with advice

15 October 2019

sales

5

Friendly, helpful service throughout.

14 October 2019

sales

5

Excellent service by the Mini Garage from start to finish and also in the past as well.

14 October 2019

sales

5

The sales person who helped me is great, his name is Joe Buckwell. He listened to me, found what I was looking for, explains things and is very approachable.

14 October 2019

sales

5

Been dealing with Rob couple of times now. Very professional and smooth transaction. He is a credit to company

09 October 2019

service

2

Someone could have telephoned me and told me my mini needed two tyres, which I would have authorised. We were off on holiday the following morning and now, because more than ten days will have elapsed, I will have to pay for a second MOT.

08 October 2019

sales

4

Friendly staff

08 October 2019

service

5

Hailsham mini are helpful, friendly and very efficient

08 October 2019

sales

5

Friendly staff, easy to organise test run and handover of new mini at a time suitable to us.

08 October 2019

service

3

On this occasion I think they did a reasonable job

07 October 2019

service

5

There is always a nice greeting and I remain impressed with the free MOT's and service pack I received when I bought the car.

04 October 2019

service

4

Again, Sam turned around my experience.

03 October 2019

service

4

My only negative is that I was told my car would be ready by 11:30. At 12 o'clock I had to ask why it was delayed. As I was sitting very near to reception waiting, I think they should of kept me informed.

02 October 2019

sales

4

Overall very helpful.

01 October 2019

service

5

MoT carried out whilst I waited, as they said they would.

30 September 2019

sales

5

All aspects were excellent All dates were kept and Steve Packer ansered all my questions without hesitation,first class

29 September 2019

service

4

My car was collected from my house whilst I was on holiday and everything went smoothly

28 September 2019

service

5

Very satisfied

27 September 2019

service

5

Great personal service and warranty repairs.

27 September 2019

service

4.5

Great after sales service - friendly, helpful people to deal with and a high standard of workmanship.

25 September 2019

service

4

Good, efficient & friendly staff, but room for some improvements.

25 September 2019

service

5

All fine

24 September 2019

service

3

Still have a warning light appearing indicating a problem with lights even though flagged up prior to service and a bulb being changed during service. Also previous service not told about a problem with a tyre until watched the video at home.

22 September 2019

sales

3

After the purchase no follow up and two phone calls by me to confirmed when I could get the car. The first call on a Thursday no one got back to me so phoned again on the Monday and collected the car on the Thursday.

22 September 2019

service

4

Good communication and polite ank helpfull sales staff

20 September 2019

service

5

I work in a service industry. A five star establishment where customer service and care is at its highest. I saw that at mini with Ainsley. He was superb before and after. The transition from booking to workshop left me feeling special.